Of the five most important aspects of a job, paycheck size comes in a surprising second. Address the other four job aspects that employees say matter to them and you will decrease turnover.
Aspect Number Five: Using Skills and Abilities
Opportunities to use skills and abilities held the number one position in 2012, but it has fallen to number five, according to the Society for Human Resource Management's 2017 Employee Job Satisfaction and Engagement report. Give your employees a challenge suited to their strengths and help them figure out how to achieve it.
Aspect Number Four: Job Security
Job security held the number two slot in 2012 but has fallen to job aspect number four as of 2017. Part of the reason may lie in the gig economy and the increase in the number of self-employed workers.
Take a chance: discuss the gig economy versus a regular job with your employees. If they find the flexibility and self-direction of gig work appealing, you can remain competitive by offering job-sharing or flexible hours.
Aspect Number Three: Trust
Transparency prevents workers from leaving your company when rumors of upcoming layoffs or closings fly. Keeping pending changes under wraps only fuels speculation, and quashing a layoff rumor today only increases mistrust later when the layoffs take place.
Don't sugar-coat or deny bad news. Share news of mergers and layoffs as soon as possible so that employees can plan ahead. They will often reward your trust by sticking with you through the entire process.
Aspect Number Two: Pay and Compensation
Rising in importance from its number-three spot in 2012, this job aspect is the only salient aspect of the job with a bottom-line price tag. Employees understand that hard times for the company may limit potential raises and bonuses. When the company does well, though, so should the rank and file. Pay them more before you give bonuses to management, especially upper management.
Aspect Number One: Respect
Of the five aspects, respect carries the most weight with your employees. It costs nothing to show employees that you value respect as much as they do. Model respectful behavior and make sure middle managers do the same.
Bella Vista Apartments, a senior living community in Mesa, Arizona, uses the motto, "Open the DOOR to Customer Service." The letters stand for "Delight, Offer, Own, and Respond." Every day, each employee strives to delight and inspire one resident at a time. This concept is easy to apply to your employees.
Before the shift begins: make sure your employees have any passwords, supplies, equipment or data needed to perform the day's tasks.
- Greet employees by name as they arrive.
- Avoid yawning when an employee speaks with you.
- Do not eat while talking with employees, especially if they are not eating as well.
- Put what you are doing aside when employees approach you.
- Make eye contact and turn toward employees to further emphasize your respect.
- Take employees aside when you have to correct them or discuss something that might embarrass or upset them.
About the Author
Jane Smith has provided educational support, served people with multiple challenges, managed up to nine employees and 86 independent contractors at a time, rescued animals, designed and repaired household items and completed a three-year metalworking apprenticeship. Smith's book, "Giving Him the Blues," was published in 2008. Smith received a Bachelor of Science in education from Kent State University in 1995.
Suggest an Article Correction
When choosing a job, the salary is the most important consideration. To what extent do you agree or disagree?
Many people choose their jobs based on the size of the salary offered. Personally, I disagree with the idea that money is the key consideration when deciding on a career, because I believe that other factors are equally important.
On the one hand, I agree that money is necessary in order for people to meet their basic needs. For example, we all need money to pay for housing, food, bills, health care, and education. Most people consider it a priority to at least earn a salary that allows them to cover these needs and have a reasonable quality of life. If people chose their jobs based on enjoyment or other non-financial factors, they might find it difficult to support themselves. Artists and musicians, for instance, are known for choosing a career path that they love, but that does not always provide them with enough money to live comfortably and raise a family.
Nevertheless, I believe that other considerations are just as important as what we earn in our jobs. Firstly, personal relationships and the atmosphere in a workplace are extremely important when choosing a job. Having a good manager or friendly colleagues, for example, can make a huge difference to workers’ levels of happiness and general quality of life. Secondly, many people’s feelings of job satisfaction come from their professional achievements, the skills they learn, and the position they reach, rather than the money they earn. Finally, some people choose a career because they want to help others and contribute something positive to society.
In conclusion, while salaries certainly affect people’s choice of profession, I do not believe that money outweighs all other motivators.
(275 words, band 9)